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faq [2022/04/24 05:12] – [Device Support]-fix Hardware compatibility link hogwildfaq [2022/08/07 08:47] (current) – [Default Login Credentials / IP Address] rs232
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 ====== Frequently Asked Questions ====== ====== Frequently Asked Questions ======
 +
 +
 +===== Day 0 =====
 +
 +//Q: I'm new to FreshTomato where should I get started?//
 +
 + \\
 +
 +  * You are on the right site.
 +  * Verify if your device is supported by your router via the [[hardware_compatibility|hardware compatibility]] page. Pay attention to the HW revision column and the notes.
 +  * Overall the installation is relatively safe and, based on the HW model, there are few recovery procedures you can follow in the unlikely event something doesn't go to plan. That said you are fully responsible for your device and the decision to upgrade to FreshTomato.
 +  * You need to have an ethernet connection between your end device (laptop?) and a LAN port of the router.
 +  * You must read and follow the [[firmware_basics_procedures|Installing FreshTomato]] this will guide you through all the steps needed.
 +
  
 ===== Device Support ===== ===== Device Support =====
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  \\  \\
  
-  * Default IPv4 address: 192.168.1.1 +  * Default IPv4 address: **192.168.1.1** 
-  * Netmask: 255.255.255.0+  * Netmask: **255.255.255.0**
  
  \\  \\
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 \\ \\
  
-  * Username: root +  * Username: **root** 
-  * Password: admin+  * Password: **admin**
  
 ===== How Do I Choose a Build? (build naming scheme) ===== ===== How Do I Choose a Build? (build naming scheme) =====
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   * Release name: 2021.3  (The third release of 2021. NOT the third month). \\    * Release name: 2021.3  (The third release of 2021. NOT the third month). \\ 
   * Build features: AIO (All-in-one).  The build includes all features. \\    * Build features: AIO (All-in-one).  The build includes all features. \\ 
-  * NVRAM size: 128K (for routers with 128K of NVRAM space). \\ +  * NVRAM size: 128K (this is optional but indicates the NVRAM size of the routers128K in this case). \\ 
   * no_media_server: The build doesn't include the Media Server. \\ \\   * no_media_server: The build doesn't include the Media Server. \\ \\
  
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 MD5SUM files are available in each website folder containing firmware. It's strongly recommended that you run a hash program against the .zip file of the build you downloaded. Then, compare the value in that program with the hash value listed for that build in the MD5SUM file. If the two don't match, your download may be corrupt, and you shouldn't flash with that file, or you could damage your router. Try downloading it and performing the hash check again. MD5SUM files are available in each website folder containing firmware. It's strongly recommended that you run a hash program against the .zip file of the build you downloaded. Then, compare the value in that program with the hash value listed for that build in the MD5SUM file. If the two don't match, your download may be corrupt, and you shouldn't flash with that file, or you could damage your router. Try downloading it and performing the hash check again.
 +
  
 ===== How Can I Experiment with Temporary Settings? ===== ===== How Can I Experiment with Temporary Settings? =====
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  A:   * The logfile is located in /var/log/messages.  A:   * The logfile is located in /var/log/messages.
  
-The only exception occurs if you configure external or remote storage (via USB or CIFS share).\\ Logs are erased between boots, unless permanent storage is configured.((+If you happen to have specified a different path/filname under //Custom Log File Path// /var/log/message is still relevant but will be available in a form os symlink. The only exception occurs if you configure remote storage e.g. external syslog.\\ Unless a sort of permanent storage is configured /var/log/messages is stored in RAM hence unable to survive a device reboot.((
 If you enabled **Log To Remote System** your logs are obviously retained on the remote server as well. If you enabled **Log To Remote System** your logs are obviously retained on the remote server as well.
 )) ))
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 No. FreshTomato was specifically built for speed and simplicity. There are some very rare cases where the GUI might become slow/unresponsive. This is almost always related to browser issues. No. FreshTomato was specifically built for speed and simplicity. There are some very rare cases where the GUI might become slow/unresponsive. This is almost always related to browser issues.
  
-  - First, try a different browser.+  - First, try to clear the browser cache either manuallyvia the browser setting or reloading the page via keyboard's combination: CTRL+F5. 
 +  - Try a different browser.
   - Rarely, you might have multiple copies of FreshTomato's administration interface certificate stored in the browser. If this happens, simply remove any unwanted FreshTomato certificates stored in your browser (or even all of them) before reconnecting to the web interface.   - Rarely, you might have multiple copies of FreshTomato's administration interface certificate stored in the browser. If this happens, simply remove any unwanted FreshTomato certificates stored in your browser (or even all of them) before reconnecting to the web interface.
  
faq.txt · Last modified: 2022/08/07 08:47 by rs232